Important Notice: All students have been moved over to the new MASONLIVE email system. Faculty and staff will continue to use MEMO. For more information, see MASONLIVE Now Available to Students.

GMU Email Activation Instructions

Special Notice: Internet Explorer does not display certain features in the email system. We recommend that you use Firefox.

Before you use this account for the first time, you must activate it in order to obtain a username and password. Below are brief instructions on how to do this.

Start at the email login page: http://mail.gmu.edu and click "Activating My Account".

Next you will see the email activation screen. Here enter your GMU ID Number (“G Number”) and your 6-digit PIN number and click “Submit Request”. -- If you have not used or changed your PIN previously, the default is your birth date: mmddyy - with leading zeros. For example, if you were born on May 7, 1975 your PIN would be 050775.

Follow the remaining instructions to access your account.

Changing Your Password

You can change or reset a forgotten password from the Patriot Management screen above: http://password.gmu.edu.

Your email address will look like this: username@gmu.edu, e.g. dsmith@gmu.edu.

Forwarding Your GMU Email

To forward your email to another account, login and choose the tab for "Options" and then click on Setting (left menu). Enter the email address that you want your GMU forwarded to. NOTE: This page will not display correctly in Internet Explorer 7 or 8. Use Firefox instead.

Note: Mason requires that MEMO e-mail accounts use encryption technology (SSL/TLS) which transforms your plain text into an unreadable code format that hackers can't read.

If you use the Web-based MEMO (https://mail.gmu.edu) to access your e-mail, then you are already using encryption technology. You are protected, and you will be able to continue using your e-mail without interruption. However, if you are using a POP or IMAP-based e-mail program (like Microsoft Outlook or Thunderbird), you will need to make some adjustments to the program to turn its encryption technology on. To assist you in making these changes to your email program, contact the Law Support staff at 703-993-4855.