MASONLIVE, powered by Microsoft Office 365, is the official e-mail system for students at Mason. MASONLIVE offers:
- a 50 GB email quota
- an integrated calendar
- easy sync with mobile devices
NOTE: New students must go to the Patriot Pass website to obtain a Mason username (also called a NetID) and password: password.gmu.edu/auth/gnum.jsp.
When you register on MASONLIVE, you will be taken to a Verify your information section and asked for a password. Enter your G number (including the G). Then, you will enter a new password of your choice that is your MasonLive Microsoft Password. You will use this password if you access your MASONLIVE account using outlook.office365.com, if you want to access your separate OneDrive account (onedrive.live.com) or if you decide to set-up Thunderbird, Outlook or another email client to read your mail. However, on the web version, you will always sign-in with your GMU NetID and password.
All e-mail sent from your MASONLIVE account will have this address: NetID@masonlive.gmu.edu. However, you should use this address on your business cards and resumes: NetID@gmu.edu.
Once you activate and opt-in to your new MasonLive account, all email sent to you at NetID@gmu.edu will automatically go to your MASONLIVE account. Any email forwarding from your old MEMO account will no longer work. You will need to set-up new forwarding in MasonLive. For instructions on forwarding, see How to forward your MASONLIVE e-mail to another account. To forward your MASONLIVE email to a mobile phone, see Adding Your MASONLIVE Account to a Mobile Device or E-mail Client.
Using MASONLIVE with Thunderbird and Outlook
Microsoft has detailed instructions on how to set-up various mail clients for use with Windows Live: Access Your Account Using IMAP or POP E-Mail Programs. Please note that your login name will be NetID@masonlive.gmu.edu, and your password will be your Microsoft personal password.
Using MASONLIVE with Mobile Devices
MASONLIVE supports POP and IMAP standards and can be pulled into mobile devices. See the following instructions: Adding Your MASONLIVE Account to a Mobile Device or E-mail Client. Please note that your login name will be NetID@masonlive.gmu.edu, and your password will be your Microsoft personal password.
All email sent to you at firstname.lastname@example.org will continue to be filtered by IronPort and you will continue to receive daily digests. You can also configure your MASONLIVE account to provide junk filtering. For more information, see Junk E-Mail Settings.
For problems with your MASONLIVE e-mail, please contact the ITU Support Center at 703-993-8870 or email@example.com. For general questions about MASONLIVE, you can also contact firstname.lastname@example.org, call 703-993-4855 or visit the staff in room 362 of the Law Library (weekdays, 9am-8pm).